Innovative Travel Concepts, Manhasset, NY
On the phone, Matthew Chaifetz sounds like any other
high school student in America. But he travels to Puerto Rico regularly
on business, takes awesome vacations most of us only dream about, and
earlier this year, flew first class - right next to Barbara Walters
herself. Innovative Travel Concepts (ITC) is a travel booking service
that Matthew started when he was 13. That year he had to spend a lot
of time at home because he was sick. Instead of loading up on MTV, he
educated himself on the travel biz. Things got rolling with a $1,300
loan from his aunt, which he was able to pay back after a few months
of business. Matthew's clients are travel agents who use his booking
service to make travel arrangements for their own clients. ITC makes
things easier by providing record keeping, handling commissions, filing
reports, and offering access to reservation networks. Keeping his operating
expenses low, Matthew passes the savings along to his customers, and
gives them lower rates than competitors in the industry. Currently he
has nearly 200 clients across the country and rakes in a six figure
annual income. What's Matthew's secret to success? He believes it's
excellent customer service and his "ability to see things happening
ahead of time." But there's no time to rest on past success. His future
dream is to own an airline. And, ladies and gentlemen, that's no flight
of fancy.